Privacy Policy
Welcome to torailyyra's privacy policy. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data during our financial consultation services.
Last updated: August 24, 2025
Information We Collect
Personal Information You Provide
When you engage our consultation services, we collect personal information that you voluntarily provide, including:
- Contact details such as name, email address, phone number, and mailing address
- Financial information relevant to your consultation needs and planning objectives
- Communication preferences and consultation scheduling information
- Feedback and correspondence related to our consultation services
Automatically Collected Information
We automatically collect certain technical information when you visit our website, including IP address, browser type, device information, and website usage patterns to improve our consultation platform.
How We Use Your Information
We use your personal information exclusively for providing and improving our financial consultation services:
- Delivering personalized consultation sessions and analytical reviews based on your financial situation
- Communicating about your consultation appointments, follow-up sessions, and service updates
- Processing payments for subscription services and maintaining accurate billing records
- Improving our consultation methodologies and developing better analytical tools
- Complying with legal obligations and maintaining proper business records
Legal Basis for Processing
We process your personal information based on the following legal foundations under Australian privacy law:
Consent for consultation services and communications: We process your data on the basis of consent and legitimate business interest.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- With your explicit consent for specific purposes related to your consultation needs
- With professional service providers who assist in delivering consultation services under strict confidentiality agreements
- When required by law or to respond to valid legal processes and government requests
- To protect our rights, safety, or property, or that of our clients or the public
Data Security and Protection
We implement comprehensive security measures to protect your personal information, including encryption, secure servers, access controls, and regular security audits of our consultation platform.
While we maintain industry-standard security practices, no internet-based system can guarantee absolute security. We continuously monitor and update our security protocols.
Your Privacy Rights
Under Australian privacy law, you have important rights regarding your personal information:
Access Your Information
You can request copies of the personal information we hold about your consultation activities and financial planning discussions.
Correct Your Information
You have the right to request corrections to inaccurate or incomplete personal information in your consultation records.
Delete Your Information
You may request deletion of your personal information, subject to legal record-keeping requirements and ongoing consultation relationships.
Data Portability
You can request your personal information in a portable format to transfer to another financial consultation provider.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience and improve our consultation services. These help us remember your preferences and analyze usage patterns.
For detailed information about our cookie practices and your choices
View Cookie PolicyData Retention Practices
We retain your personal information for as long as necessary to provide consultation services, comply with legal obligations, and maintain proper business records. Most consultation records are kept for seven years per Australian business regulations.
Children's Privacy Protection
Our consultation services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 18 years of age.
Updates to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our consultation services, legal requirements, or privacy practices. We'll notify you of significant changes through email or website notices.
Privacy Questions and Concerns
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us: